Quick Exchange
Perform a fast crypto or fiat exchange in seconds. This is the most convenient and fast way of trading for those who value their time!
FAQs
- What is a Crypto Payment System?
It is a payment system that allows you to purchase crypto assets by paying for them with fiat money.
- Can I sell my crypto and receive fiat funds?
Yes, this option is also supported. Just switch on the «Sell» tab on the Buy crypto page: https://exchange.pointpay.io/buy-crypto
- My account is not verified. Can I buy crypto?
Yes, it is possible. The limitation only applies to selling crypto via Crypto Payment System.
- What is the fee for buying or selling crypto via Crypto Payment System?
The fee is set by our partners, who are the providers of this service. You can choose the most suitable option from the list of available options.
- How quickly can I receive funds?
Payments are processed instantly, additional time is required for the transaction itself on the blockchain. This time depends on the network through which the partner sends your purchase.
- I made a purchase, but the funds have not been credited to my balance, what should I do?
In this case, you need to contact customer support (in chat or by email support@pointpay.io). After the initial check, our specialist will provide further recommendations.
- Is buying or selling via Crypto Payment System safe?
Yes, it is safe. Card payments, as well as deposits, are protected by 3D Secure, and blockchain transactions are protected by the network itself. The main thing is to always follow the rules of information hygiene - do not disclose personal data, keep passwords in a secure place, do not give anyone access to your devices.