To start trading on PointPay Crypto Exchange, you need to sign up. Then deposit funds to the account by going to the “Buy/Sell Crypto” tab, where you can purchase cryptocurrency using a Visa/Mastercard bank card and popular electronic wallets. After that, you will be able to buy and sell cryptocurrency through the “Quick Exchange” simplified cryptocurrency exchange function or through the order creation form.
It is enough to sign up only on one of the products in order to instantly gain access to all the others. Access to all the PointPay products is provided within a single account.
The PointPay Crypto Exchange operates on UTC (Coordinated Universal Time).
Centralized exchanges are easy to use especially for beginners. Centralized exchanges, compared to decentralized ones, have much more liquidity and provide traders with additional opportunities: the ability to buy cryptocurrency using debit and credit cards, place various types of orders, use the exchange platform API, etc. Traders can also contact the customer support service at any time, which is able to resolve issues related to loss of access to their personal account and recovery of a forgotten or lost password.
A PointPay token is a utility token that complies with the ERC-20 standard and is the main payment tool within the ecosystem. It is already integrated both into PointPay Crypto Exchange providing discounts for trade deals on a progressive scale, and into PointPay Blockchain Bank providing higher yields for placed deposits in PXP, as well.
The security of storage of funds and personal data of users is the main priority for the functioning of the PointPay Сrypto Exchange. However, it should be remembered that the PointPay Crypto Exchange cannot ensure the security of funds and personal data of users stored on their personal computers. Therefore, additional safety measures should be taken:
- set the most complex password that will be used only on the PointPay Crypto Exchange and which will not be used on other sites;
- set two-factor authentication when entering your account;
- do not provide access to your account and device on which funds are stored;
- use licensed antivirus software on your computer.
Choose the order’s type when placing it (Market order / Limit order / Stop-limit order), then enter the amount of cryptocurrency to buy or sell and confirm your action by clicking the button ‘Buy’ or ‘Sell’.
To cancel a placed order, click on the cross opposite the placed order in your open orders. Then the order will be closed and the funds will be returned to your account balance.
Market order is a request for instant purchase / sale of cryptocurrency at the best affordable market price. A market order is executed on the basis of limit orders that were previously placed in the order book. Market orders are executed instantly at the current market price.
A limit order is a request that you place in an order book with a certain (limit) price. The limit price is determined by you. After placing a limit order, a transaction can be executed only if the market price reaches the established limit price. Therefore, you can use limit orders to buy / sell cryptocurrency with a price higher or lower than the current market price.
A stop-limit order is an order which consists of two components: a stop price and a limit price. Stop price is the price at which the order will be added to the order book to buy or sell. The limit price is the price at which the order will be executed. Stop price and limit price may coincide. However, it would be safer to set a stop price a little higher for sell orders and lower for buy orders. A stop-limit order is usually used to fix profits (the so-called ‘take-profit’) or to avoid losses (the so-called ‘stop-loss’). When placing a stop-limit order on the PointPay Crypto Exchange, funds are instantly debited from the ‘Available Balance’ and reserved by the “On Orders” account.
Use the simplified cryptocurrency conversion function (‘Quick Exchange’ tab), with which you can exchange cryptocurrency in two clicks without the need to understand the principle of operation of market, limit and stop-limit orders.
A maker is a person who places an order on a PointPay Crypto Exchange. A taker is a person who closes an order placed in an order book by another person.
These buttons provide the ability to quickly buy / sell the corresponding part of the balance of your cryptocurrency portfolio (25% / 50% / 75% / 100%).
Your order history is available in the “Order History” tab, where you can find the most complete information on your trading activity.
Adding a trading pair to your favorites is possible by clicking on the button in the form of an asterisk - FAVORITES.
Yes, sure. You can configure the location of trading blocks on the PointPay Crypto Exchange for yourself. To do this, pull the upper right corner of the block and place it in a place convenient for you on the screen. The location of the blocks can be returned to their original place by pressing the ‘Reset UI’ button.
To buy cryptocurrency from a bank card or electronic money, go to the "Sell Crypto" tab. Next, in the ‘Buy’ section, select a payment method using Visa/MasterCard by bank card and follow the instructions below. After payment, the funds in cryptocurrency will be credited to your balance (see the “Accounts” tab).
To sell the existing cryptocurrency in your account, you need to go to the “Sell Crypto” tab. Next, in the "Sell" section, select a Visa/Mastercard bank card as a source for receiving funds. Next, follow the instructions after clicking on the ‘Sell and Withdraw’ button. After the sale of cryptocurrency, the funds will be credited to your bank card within 24 business hours.
Passing KYC verification is not required, as PointPay Сrypto Exchange operates only with cryptocurrencies or other digital assets that are not fiat funds. PointPay Crypto Exchange does not store fiat funds of users. All processing of fiat payments is carried out only by PointPay partners who carry out all the necessary KYC / AML procedures on their own platforms.
When transferring funds from third-party wallets to your wallet accounts in PointPay Crypto Exchange, the funds are credited after several confirmations on the blockchain network of the corresponding cryptocurrency. Usually the process takes from several minutes to several hours.
All information on operations related to depositing and withdrawing funds at PointPay Crypto Exchange can be found in the "Accounts" tab in the ‘Recent transactions’ section.
When a user creates a withdrawal request, it is instantly registered by PointPay Crypto Exchange. The speed of confirmation of your cryptocurrency transaction by miners depends on the network status of a particular blockchain and can vary from several minutes to several hours.
You can invite new users to the PointPay Crypto Exchange using your referral link and earn 50% of the system fee for trading operations performed by your referrals on the PointPay Crypto Exchange. Referral revenue commissions are paid out to your referral account balance once every 24 hours. In order to receive them, click on the button “Withdraw all”. After that, the funds from your referral account balance will be instantly deposited to your main accounts on the PointPay Crypto Exchange (‘Accounts’ tab).
Your referral link for inviting new users on PointPay Crypto Exchange is available in the tab ‘Referral System’.
Referral revenue commissions (income) and the number of your new referrals are updated once every 24 hours.
Referral revenue commissions are paid out the following cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT).
Yes, sure. You will earn referral revenue commission if your referrals use ‘Quick Exchange’ tab while trading.
If there are no PXP tokens on the balance of the PointPay Crypto Exchange, the fee for the maker is 0.05% of the amount of his trading request. If there are no PXP tokens on the balance of the PointPay Crypto Exchange, the fee for the taker is 0.05% of the amount by which he/she pays off the order placed by the maker. Depending on the number of PointPay tokens (PXP), which could be bought on the PointPay token sale platform, the following fee discounts for takers and makers are provided:
There is no system fee when depositing cryptocurrency funds to PointPay Crypto Exchange.
Yes, sure. You can start chatting with other traders on PointPay Crypto Exchange by opening ‘Chat’ tab in the bottom right corner of your screen. Then choose your language group. Three groups are available: for English-speaking, Chinese-speaking and Russian-speaking users.
Newsletter is a weekly email received by users of the PointPay platform, in which we talk about the progress in the development of PointPay products.
You can ask your question to Customer Support Team by opening the corresponding dialog box ‘Support’ in the bottom right corner of your screen or write to us at [email protected].